Experience
Lead technical work across integrations, platform tickets, and CMS problem-solving. Advise teams on go-live hosting and redirect configuration, test leads end-to-end, and continue to maintain the G5 CMS Dark Theme extension.
Focused on more complex, high-quality site layouts while keeping them scalable. Carried forward the knowledge, problem-solving, ticketing, and escalation responsibilities from the TWIS role with less emphasis on integrations and code.
Built on the WIS role with added responsibility for identifying and escalating platform bugs. Explored unsupported but highly requested client solutions, trained new team members, and served as a key resource for CMS questions and projects requiring creative problem-solving.
Built client websites across a wide range of themes and scopes, coordinating with SEO, Design, QC, and Support under direction from Project Managers.
Supported the WCS team with asset handling and data entry, gradually taking on more complex tasks and building the skills needed to join the WCS team full-time.
A two-month summer internship supporting the Web Content Specialist team with data extraction and entry tasks.